Collaboration Looking for a magicJack Alternative? You Should Try RingBlaze! To run any business in 2021, you need to oil a lot of wheels to ensure that everything works smoothly. One of those wheels is customer satisfaction. All successful businesses rely on satisfied customers and if you want your customers to be satisfied, you need to provide them with the best possible c Written by Liem Do May 19, 2021May 19, 2021 Saving Bookmark this article Bookmarked
Collaboration Talkdesk Competitors and Alternatives: Choosing the Best Solution for the Small-sized Businesses Running a business is not easy, and doing everything among keeping track of your customer service can be quite exhausting. Running a successful business largely depends on the customer experience you provide. This is why customer service is one of the most important aspects of a business. If you hav Written by Liem Do April 29, 2021May 6, 2021 Saving Bookmark this article Bookmarked
Collaboration Discovery Call – Everything You Need to Know If you have ever asked someone for their phone number and then got all ached up before that first call, then you know how stressful that first call can be. But you also know how important it is to pick up the phone, make the call, break that ice and get to know someone. The Written by Liem Do April 7, 2021April 9, 2021 Saving Bookmark this article Bookmarked
Collaboration How to Transfer Phone Calls With VoIP Using a call transferring system has played an important part for businesses for a long time. It became integral for sales teams, call centers, agencies, etc., either to reach out to and keep in touch with clients or improve their customer service. With call forwarding, incoming calls are automatica Written by Liem Do March 18, 2021March 22, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is Call Forwarding and How Does It Work? Call forwarding is a feature that can be very useful for businesses. No matter if your company is a startup, a small business, or a large enterprise, using call forwarding can help improve your incoming calls and minimize the number of missed calls. However, many companies don’t know that call Written by Liem Do February 2, 2021February 2, 2021 Saving Bookmark this article Bookmarked
Collaboration 12 Benefits of VoIP Call Recording for Your Business Right now, many employees are working from home, which means that VoIP phone calls have replaced face-to-face interactions. However, communicating over VoIP has been an essential way to communicate for a long time. For example, many of us have been communicating for years using VoIP without even kno Written by Liem Do January 29, 2021February 2, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is a Toll-Free Number and Why Do You Need One It doesn’t matter in what industry or market your business is, all businesses need to have an easy and efficient way for their customers to contact them. If you are just starting your business, you can usually get away with just using your local office number, but as you grow, expand, add new depa Written by Liem Do January 19, 2021February 2, 2021 Saving Bookmark this article Bookmarked
Collaboration SIP Calling: What Is That? Why Do You Need It? How to Set It Up? Customer support is the foundation of everything. Whether you like it or not, there’s no way around it. Your company can have the best products, the most skilled employees, the best website UI but it won’t grow as fast as you want it if your customers cannot interact with you smoothly and effi Written by Liem Do January 12, 2021January 28, 2021 Saving Bookmark this article Bookmarked
Collaboration How Does Caller ID Work and How to Set It Up Right Away? Caller ID has been around for about 30 years, and it’s made people’s lives much easier. This feature continued to improve and develop from POTS (Plain Old Telephone System) to Internet calling, so much that businesses started to build marketing, sales, and support strategies around it.&nbs Written by Liem Do January 4, 2021January 25, 2021 Saving Bookmark this article Bookmarked
Collaboration VoIP Pricing: Private and Business Phone Solutions Comparison Investing in a good VoIP service can be a great move for your business – your customers will get better service and your customer service agents will do their jobs more efficiently. Depending on the plan you choose, a good business phone system that uses an Internet connection to make calls can si Written by Liem Do December 15, 2020December 26, 2020 Saving Bookmark this article Bookmarked
