Collaboration 3CX Alternatives: Top Options in 2021 Building seamless communication between in-house teams is essential for all businesses and phone systems can be crucial for achieving this goal. Given that you’re here, you’re probably aware of all the benefits, but you want to see other business phone systems in the market. We’ve taken the time to explore three 3CX alternatives to help […] Written by Liem Do August 25, 2021September 9, 2021 Saving Bookmark this article Bookmarked
Collaboration Basic Talk Review: Is This Low-Cost VoIP Service Worth in 2021? Many companies are walking away from traditional phone services and moving to the Internet for their telephone needs. VoIP (Voice over Internet Protocol) technology helps companies make phone calls over the Internet while offering several advantages over traditional phone landlines. Some of these advantages include lower calling rates and better voice quality. Using a VoIP-enabled […] Written by Liem Do June 21, 2021July 5, 2021 Saving Bookmark this article Bookmarked
Collaboration BasicTalk vs magicJack — Our 2021 Review To provide your customers and prospects with excellent experience, your communication needs to be on point. While you can count on live chat and email tickets most of the time, the phone is still one of the best customer service and sales channels. People love it when there is a real person on the other […] Written by Liem Do June 14, 2021July 5, 2021 Saving Bookmark this article Bookmarked
Collaboration Looking for a magicJack Alternative? You Should Try RingBlaze! To run any business in 2021, you need to oil a lot of wheels to ensure that everything works smoothly. One of those wheels is customer satisfaction. All successful businesses rely on satisfied customers and if you want your customers to be satisfied, you need to provide them with the best possible customer support service. […] Written by Liem Do May 19, 2021May 19, 2021 Saving Bookmark this article Bookmarked
Collaboration Talkdesk Competitors and Alternatives: Choosing the Best Solution for the Small-sized Businesses Running a business is not easy, and doing everything among keeping track of your customer service can be quite exhausting. Running a successful business largely depends on the customer experience you provide. This is why customer service is one of the most important aspects of a business. If you have outstanding customer service, you have […] Written by Liem Do April 29, 2021May 6, 2021 Saving Bookmark this article Bookmarked
Collaboration Discovery Call – Everything You Need to Know If you have ever asked someone for their phone number and then got all ached up before that first call, then you know how stressful that first call can be. But you also know how important it is to pick up the phone, make the call, break that ice and get to know someone. The […] Written by Liem Do April 7, 2021August 5, 2021 Saving Bookmark this article Bookmarked
Collaboration How to Transfer Phone Calls With VoIP Using a call transferring system has played an important part for businesses for a long time. It became integral for sales teams, call centers, agencies, etc., either to reach out to and keep in touch with clients or improve their customer service. With call forwarding, incoming calls are automatically forwarded to a preset number without […] Written by Liem Do March 18, 2021March 22, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is Call Forwarding and How Does It Work? Call forwarding is a feature that can be very useful for businesses. No matter if your company is a startup, a small business, or a large enterprise, using call forwarding can help improve your incoming calls and minimize the number of missed calls. However, many companies don’t know that call forwarding even exists, let alone […] Written by Liem Do February 2, 2021February 2, 2021 Saving Bookmark this article Bookmarked
Collaboration 12 Benefits of VoIP Call Recording for Your Business Right now, many employees are working from home, which means that VoIP phone calls have replaced face-to-face interactions. However, communicating over VoIP has been an essential way to communicate for a long time. For example, many of us have been communicating for years using VoIP without even knowing it, as Skype and other similar tools […] Written by Liem Do January 29, 2021February 2, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is a Toll-Free Number and Why Do You Need One It doesn’t matter in what industry or market your business is, all businesses need to have an easy and efficient way for their customers to contact them. If you are just starting your business, you can usually get away with just using your local office number, but as you grow, expand, add new departments, and […] Written by Liem Do January 19, 2021February 2, 2021 Saving Bookmark this article Bookmarked
