Author: Liem Do

  1. Best Practices
  2. Communication
Transition to remote working has brought rapid communication solutions evolvement. Although voice calls were a breakthrough in communications, nowadays, businesses are looking for advanced phone systems. One of such systems is VoIP. VoIP (Voice over Internet Protocol) technology offers an easy setup and configuration that doesn’t require a devoted IT team to deploy. VoIP converts […]
  1. Best Practices
  2. Communication
  3. Small Business
Customer service is about developing relationships with your customers, which can drive your company’s long-term worth. In addition, customer happiness and sales are key business goals that must be prioritized since revenue and customer support are two sides of the same coin. A great way to find new strategies for your company is to examine […]
  1. Best Practices
  2. Collaboration
  3. Small Business
The sales industry has been going through a revolutionary period in the past couple of years due to many software innovations that we’ve never seen before. Employing artificial intelligence in different sales systems has really been a game-changer for many companies, which is why you should consider using sales automation tools if you haven’t jumped […]
  1. Best Practices
Many companies are walking away from traditional phone services and moving to the Internet for their telephone needs. VoIP (Voice over Internet Protocol) technology helps companies make phone calls over the Internet while offering several advantages over traditional phone landlines. Some of these advantages include lower calling rates and better voice quality.  Using a VoIP-enabled […]
  1. Best Practices
  2. Communication
To run any business in 2021, you need to oil a lot of wheels to ensure that everything works smoothly. One of those wheels is customer satisfaction. All successful businesses rely on satisfied customers and if you want your customers to be satisfied, you need to provide them with the best possible customer support service. […]
  1. Best Practices
Running a business is not easy, and doing everything among keeping track of your customer service can be quite exhausting. Running a successful business largely depends on the customer experience you provide. This is why customer service is one of the most important aspects of a business. If you have outstanding customer service, you have […]