Author: Liem Do

  1. Best Practices
  2. Communication

GoToConnect Review: How Does It Perform in 2022?

Transition to remote working has brought rapid communication solutions evolvement. Although voice calls were a breakthrough in communications, nowadays, businesses are looking for advanced phone systems. One of such systems is VoIP. VoIP (Voice over Internet Protocol) technology offers an easy setup and configuration that doesn’t require a devoted IT team to deploy. VoIP converts […]
Written by
  1. Best Practices
  2. Communication
  3. Small Business

Phone Customer Service: The Key to a Successful Customer Experience in the Digital Age

Customer service is about developing relationships with your customers, which can drive your company’s long-term worth. In addition, customer happiness and sales are key business goals that must be prioritized since revenue and customer support are two sides of the same coin. A great way to find new strategies for your company is to examine […]
Written by
  1. Best Practices
  2. Collaboration
  3. Small Business

The Ultimate Guide to Sales Automation: How to Buy and Set Up the Right Software

The sales industry has been going through a revolutionary period in the past couple of years due to many software innovations that we’ve never seen before. Employing artificial intelligence in different sales systems has really been a game-changer for many companies, which is why you should consider using sales automation tools if you haven’t jumped […]
Written by
  1. Best Practices

Basic Talk Review: Is This Low-Cost VoIP Service Worth in 2022?

Many companies are walking away from traditional phone services and moving to the Internet for their telephone needs. VoIP (Voice over Internet Protocol) technology helps companies make phone calls over the Internet while offering several advantages over traditional phone landlines. Some of these advantages include lower calling rates and better voice quality.  Using a VoIP-enabled […]
Written by
Ringblaze desktop and mobile app
  1. Best Practices
  2. Communication

Looking for a magicJack Alternative? You Should Try Ringblaze!

To run any business in 2021, you need to oil a lot of wheels to ensure that everything works smoothly. One of those wheels is customer satisfaction. All successful businesses rely on satisfied customers and if you want your customers to be satisfied, you need to provide them with the best possible customer support service. […]
Written by
Ringblaze app for desktop and mobile
  1. Best Practices

Talkdesk Competitors and Alternatives: Choosing the Best Solution for the Small-sized Businesses

Running a business is not easy, and doing everything among keeping track of your customer service can be quite exhausting. Running a successful business largely depends on the customer experience you provide. This is why customer service is one of the most important aspects of a business. If you have outstanding customer service, you have […]
Written by

Try For Free

Evolution of phone system in the world of business and customer service:  7-Day Free Trial.

RSS Recent posts