Author: Liem Do

  1. Best Practices
  2. Communication
Call forwarding is a feature that can be very useful for businesses. No matter if your company is a startup, a small business, or a large enterprise, using call forwarding can help improve your incoming calls and minimize the number of missed calls. However, many companies don’t know that call forwarding even exists, let alone […]
  1. Best Practices
  2. Collaboration
  3. Customer Spotlights
Right now, many employees are working from home, which means that VoIP phone calls have replaced face-to-face interactions. However, communicating over VoIP has been an essential way to communicate for a long time. For example, many of us have been communicating for years using VoIP without even knowing it, as Skype and other similar tools […]
  1. Best Practices
  2. Communication
  3. Small Business
Customer support is the foundation of everything. Whether you like it or not, there’s no way around it.  Your company can have the best products, the most skilled employees, the best website UI but it won’t grow as fast as you want it if your customers cannot interact with you smoothly and efficiently.  This is […]