Small Business

  1. Best Practices
  2. Communication
  3. Small Business
Customer service is about developing relationships with your customers, which can drive your company’s long-term worth. In addition, customer happiness and sales are key business goals that must be prioritized since revenue and customer support are two sides of the same coin. A great way to find new strategies for your company is to examine […]
  1. Best Practices
  2. Collaboration
  3. Small Business
The sales industry has been going through a revolutionary period in the past couple of years due to many software innovations that we’ve never seen before. Employing artificial intelligence in different sales systems has really been a game-changer for many companies, which is why you should consider using sales automation tools if you haven’t jumped […]
  1. Best Practices
  2. Communication
  3. Small Business
  4. Startups
With so many options available, finding the right business phone system can be a real challenge. The good news is that you no longer have to use the traditional office phone system with complicated installation steps, which can cost thousands of dollars. Business VoIP service lets you move your business to the cloud for a […]
  1. Best Practices
  2. Small Business
A phone hunt group is a phone call distribution method in telephony. It distributes calls made to one phone number to a group of phone lines. Most businesses use a hunt group phone because it is efficient and it improves the customer experience. Having a satisfied customer and maintaining your business’ reputation becomes much easier […]
  1. Communication
  2. Marketing & Brands
  3. Small Business
If you’re wondering what is automatic call distribution and why it would be beneficial to your business, keep reading and reap the benefits. Automatic Call Distribution or ACD is a system used by leading businesses to regulate incoming calls from clients and/or customers. An automatic call distributor sorts out and sends the calls to appropriate […]
  1. Best Practices
  2. Communication
  3. Small Business
Customer support is the foundation of everything. Whether you like it or not, there’s no way around it.  Your company can have the best products, the most skilled employees, the best website UI but it won’t grow as fast as you want it if your customers cannot interact with you smoothly and efficiently.  This is […]
  1. Collaboration
  2. Communication
  3. Small Business
The value of good customer service can’t be overstated – in 2022, users are expecting you to solve their problems quickly and provide them with the best experience possible. And, while many customer issues can be resolved online, nothing seems to beat talking to an actual person. That’s especially the case for e-commerce websites and […]
  1. Best Practices
  2. Collaboration
  3. Small Business
Equipping your business with a VoIP phone system can be one of the best decisions you’ll make this year. These systems allow you to streamline all communication with your customers, whether it be through sales or customer service calls. And, as competition in the VoIP industry keeps growing, VoIP providers will keep packing their plans […]