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We Tried 6 Grasshopper Alternatives in 2021 – Here’s Our Feedback

The value of good customer service can’t be overstated – in 2021, users are expecting you to solve their problems quickly and provide them with the best experience possible. And, while many customer issues can be resolved online, nothing seems to beat talking to an actual person. That’s especi
Written by Dennis Vu January 2, 2021January 29, 2021
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VoIP Pricing: Private and Business Phone Solutions Comparison

Investing in a good VoIP service can be a great move for your business – your customers will get better service and your customer service agents will do their jobs more efficiently. Depending on the plan you choose, a good business phone system that uses an Internet connection to make calls can si
Written by Liem Do December 15, 2020December 26, 2020
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Grasshopper vs 8×8 VoIP Phone Service: Side-by-side Comparison

If you’re looking for a way to stay in touch with your customers and provide them with a secure and affordable way to contact you, chances are you’re considering VoIP systems. More flexible and affordable than traditional landlines, these services can be a great business investment that will mak
Written by Dennis Vu November 27, 2020December 26, 2020
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Dialpad vs Ooma: Which Small Business Phone System to Choose?

Equipping your business with a VoIP phone system can be one of the best decisions you’ll make this year. These systems allow you to streamline all communication with your customers, whether it be through sales or customer service calls. And, as competition in the VoIP industry keeps growing, VoIP
Written by Dennis Vu November 25, 2020December 26, 2020
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RingCentral vs Vonage: Which is Better for Your Business?

If the trends in the global economy for the past decade have told us anything, it’s that we’re in the age of the customer. No matter which industry you’re in, it matters a lot what kind of experience you provide to your users. In fact, one in every three customers could leave a brand they
Written by Dennis Vu November 23, 2020January 13, 2021
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How to Add a ‘Call Us Now’ Button to Your Website and Increase ROI by 143%

Making sure your customers have a quick and easy way to contact you is essential for running a business in 2020. That’s especially true if you run an e-commerce website – when there are online orders, payments, and deliveries involved, users will typically have a lot of questions or complaints.&
Written by Dennis Vu October 30, 2020January 14, 2021
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Call Center Phone System – 5 Reasons to Opt for VoIP

Running a call center efficiently can be a tough task – you can have dozens of employees working in shifts, handling several clients at the same time. If your team doesn’t have the necessary tools to collaborate and make the whole process run smoothly, you’re running the risk of losing money a
Written by Dennis Vu October 27, 2020December 26, 2020
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VoIP Number for Business – the Whats and Hows of Setting Up Your Office Phone System

If you’re running an online business, having strong customer support is a must. You need to open up to your customers, take their feedback in, and give them a reliable way to contact you at any time. While chatbots, web forms, and tickets make this process easier, good old phone calls are still th
Written by Dennis Vu October 22, 2020December 26, 2020
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Call Widget: Best Conversion Tool for E-Commerce that No One Talks About

Imagine walking into a store with lots of cool products and not an employee in sight. As you wander the aisles, still no one appears to assist you. When you have a question about a product you’re interested in, there isn’t anyone around to ask for help.
Written by Liem Do April 16, 2020December 26, 2020
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Corona Virus: TOP TOOLS To Work From Home During Pandemic

With the spread of COVID-19, almost every company, team, employees and clients are facing disruptions to their regular operations putting workplace software to the test.
Written by Liem Do April 16, 2020January 18, 2021
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