1. Best Practices

We Tried 5 Ooma Alternatives in 2022 – Here’s Our Feedback

Running an effective customer support team in 2022 without a VoIP business phone system is virtually impossible – with features like call forwarding, auto-attendants and extensions, these systems can help you bring your customer service to a whole new level. And, while today’s customers can contact you in a number of ways, none of them are as […]
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  1. Best Practices

We Tried 5 Google Voice Alternatives in 2022 – Here’s Our Feedback

The field of customer service is constantly expanding, and it seems as though new tools to communicate with your customers are being developed on a monthly basis.  And, while chatbots, CRM systems, and customer service website features are gaining popularity, many businesses still manage a lot of their support via phone calls. Talking over the […]
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