customer satisfaction

  1. Best Practices
  2. Communication
  3. Small Business
Customer service is about developing relationships with your customers, which can drive your company’s long-term worth. In addition, customer happiness and sales are key business goals that must be prioritized since revenue and customer support are two sides of the same coin. A great way to find new strategies for your company is to examine […]
  1. Best Practices
  2. Communication
The purpose of customer service is to provide a seamless user experience, but it often ends up doing the opposite. A survey reveals that 50% of the shoppers feel a major need for improvements in customer service and support.  That’s why companies write call center scripts.  A well-written customer service script can make all the […]
  1. Best Practices
  2. Communication
  3. Small Business
  4. Startups
With so many options available, finding the right business phone system can be a real challenge. The good news is that you no longer have to use the traditional office phone system with complicated installation steps, which can cost thousands of dollars. Business VoIP service lets you move your business to the cloud for a fraction of the cost. In this article we're going to review the most popular business phone systems to help you out with your choice.