1. Collaboration
Running an effective customer support team in 2021 without a VoIP business phone system is virtually impossible – with features like call forwarding, auto-attendants and extensions, these systems can help you bring your customer service to a whole new level. And, while today’s customers can contact you in a number of ways, none of them are as […]
  1. Collaboration
The number of people using VoIP has steadily grown since its inception — with a particularly large boom this year due to the shift towards remote work. When physical interaction is no longer an option, companies tend to find new ways to stay in touch with their customers and internal teams. Naturally, well-known business phone systems like […]
  1. Collaboration
Many companies are walking away from traditional phone services and moving to the Internet for their telephone needs. VoIP (Voice over Internet Protocol) technology helps companies make phone calls over the Internet while offering several advantages over traditional phone landlines. Some of these advantages include lower calling rates and better voice quality.  Using a VoIP-enabled […]
  1. Collaboration
Communication is an integral part of everyone’s day-to-day lives, both personal and business. Even if it weren’t for COVID-19, many companies of all sizes have started prioritizing it, which was quickly met by a lot of developers that started creating inexpensive and scalable phone communication software, meaning that today there are countless choices available on […]
  1. Collaboration
Running a business is not easy, and doing everything among keeping track of your customer service can be quite exhausting. Running a successful business largely depends on the customer experience you provide. This is why customer service is one of the most important aspects of a business. If you have outstanding customer service, you have […]