Collaboration We Tried the 4 Best Callfire Alternatives – Here’s Our Feedback The entire world has gone remote in the past year and a half and that means quite a few changes in the way we live and work. For those of us who work remotely, it means that communicating is vastly different. One way that you can improve your remote communication is through VoIP software. One […] Written by Dennis Vu July 23, 2021August 5, 2021 Saving Bookmark this article Bookmarked
Collaboration We Tried 5 Ooma Alternatives in 2021 – Here’s Our Feedback Running an effective customer support team in 2021 without a VoIP business phone system is virtually impossible – with features like call forwarding, auto-attendants and extensions, these systems can help you bring your customer service to a whole new level. And, while today’s customers can contact you in a number of ways, none of them are as […] Written by Dennis Vu June 29, 2021June 30, 2021 Saving Bookmark this article Bookmarked
Collaboration We Tried 6 Vonage Alternatives in 2021 — Here’s Our Feedback The number of people using VoIP has steadily grown since its inception — with a particularly large boom this year due to the shift towards remote work. When physical interaction is no longer an option, companies tend to find new ways to stay in touch with their customers and internal teams. Naturally, well-known business phone systems like […] Written by Dennis Vu June 25, 2021June 30, 2021 Saving Bookmark this article Bookmarked
Collaboration Here Are the Four Dialpad Alternatives You Should Try If you’re reading this article, you’ve probably tried Dialpad but it doesn’t work for you. Maybe you’re looking for a tool that loads faster, is simpler to use, and doesn’t cost as much as Dialpad. Like you, we’ve also been in that place and we’ve tried a lot of Dialpad alternatives to find the one […] Written by Dennis Vu June 7, 2021August 5, 2021 Saving Bookmark this article Bookmarked
Collaboration The Best Twilio Alternatives to Try in 2021 Communication is an integral part of everyone’s day-to-day lives, both personal and business. Even if it weren’t for COVID-19, many companies of all sizes have started prioritizing it, which was quickly met by a lot of developers that started creating inexpensive and scalable phone communication software, meaning that today there are countless choices available on […] Written by Dennis Vu May 27, 2021June 30, 2021 Saving Bookmark this article Bookmarked
Collaboration RingCentral vs Nextiva: Which One Is to Choose? RingCentral and Nextiva are two VoIP solutions offering cloud services for business communication. While both providers have quite an extensive number of features, it is important to choose the one that will perfectly fit your business needs in terms of functionality and price. Business communication is a cornerstone in building relations with your customers. Therefore, […] Written by Dennis Vu April 23, 2021April 29, 2021 Saving Bookmark this article Bookmarked
Collaboration BasicTalk vs Vonage: Comparing Low-cost Phone Systems There are many means of communication out there, email, text messaging, messengers, video calling or conferencing, etc. These make all kinds of communication much easier, no matter if it’s personal or business. In the fast-paced environment of today, messages need to be conveyed quickly and easily. The regular phone call is unbeatable in this situation […] Written by Dennis Vu April 20, 2021April 20, 2021 Saving Bookmark this article Bookmarked
Collaboration Call Routing – Best Practices Explained Call routing is an important method in telephony businesses use to provide efficient customer service. As businesses advance so does call routing software. It is an inseparable pair that results in revenue and productivity boosts. Many benefits follow call routing and it is important to know what is routing and best call routing practices. These […] Written by Dennis Vu March 24, 2021March 22, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is a Hunt Group and How to Improve Your Customer Experience With It? A phone hunt group is a phone call distribution method in telephony. It distributes calls made to one phone number to a group of phone lines. Most businesses use a hunt group phone because it is efficient and it improves the customer experience. Having a satisfied customer and maintaining your business’ reputation becomes much easier […] Written by Dennis Vu March 22, 2021March 22, 2021 Saving Bookmark this article Bookmarked
Collaboration What Is an Auto Dialer and Why Do You Need One for Your Business? Many businesses these days call both current and potential customers for various reasons including to introduce their new product or service, promote a product or service they already have, announce a new deal or discount, and to conduct various market research surveys. Running and eventually scaling call campaigns without providing your agents with auto dialer […] Written by Dennis Vu February 26, 2021August 26, 2021 Saving Bookmark this article Bookmarked
