Author: Dennis Vu

  1. Collaboration
Making sure your customers have a quick and easy way to contact you is essential for running a business in 2020. That’s especially true if you run an e-commerce website – when there are online orders, payments, and deliveries involved, users will typically have a lot of questions or complaints.  One of the most popular […]
  1. Collaboration
As communication channels continue to evolve, phone support is more important than ever. It provides a personal touch, helps you build rapport, and create a closer relationship with potential customers. Phone calls are more convenient than emails and text messages and provide better results than social media channels. VoIP business phone systems are invaluable to […]
  1. Collaboration
Helping your customers and delivering outstanding customer service will cause your business to move forward in strides. Achieving that goal requires adding the best tools to your arsenal. CallRail is a phone system that also helps improve your marketing channels by examining their effectiveness. We’re going to examine a couple of CallRail alternatives that can […]
  1. Collaboration
Creating a solid foundation for your business means doing everything in your power to improve all internal processes. One of the core ways to boost your business processes is to implement a cloud-based phone system. Besides, it’s the perfect solution for streamlining in-house correspondence. A cloud-based phone system is crucial in creating an effective call […]
  1. Collaboration
Running an effective customer support team in 2021 without a VoIP business phone system is virtually impossible – with features like call forwarding, auto-attendants and extensions, these systems can help you bring your customer service to a whole new level. And, while today’s customers can contact you in a number of ways, none of them are as […]
  1. Collaboration
The number of people using VoIP has steadily grown since its inception — with a particularly large boom this year due to the shift towards remote work. When physical interaction is no longer an option, companies tend to find new ways to stay in touch with their customers and internal teams. Naturally, well-known business phone systems like […]
  1. Collaboration
Communication is an integral part of everyone’s day-to-day lives, both personal and business. Even if it weren’t for COVID-19, many companies of all sizes have started prioritizing it, which was quickly met by a lot of developers that started creating inexpensive and scalable phone communication software, meaning that today there are countless choices available on […]